- The German Car Shoppe
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I had a problem with my battery. For some unknown reason the battery destroyed the nut holding on the positive cable. I put a temporary nut on so I could drive to The German Car Shoppe. Ed was very understanding and showed genuine concern for my problem. I asked to have a new positive connector installed on the cable that connects to the battery. Not only did Ed have this connector replaced he replaced the 3 year old battery that I had The German Car Shoppe install in 2012 - He replaced it under warranty! He went above and beyond what I expected. This is the best repair shoppe I have ever had the pleasure of dealing with, every repair is done correct the first time and they always explain what needs to be done to the car. |
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I don't know how I would be able to keep/maintain my 10 year old ML350 without the care I receive from Ed and the service team. This is the kind of shop I remember my Dad having when I was a kid- no question is too crazy or problem too small for Ed to take the time to explain, sometimes troubleshoot personally and get me back on the road asap. It's always clean, friendly, accommodating and I can't say enough about the great service and fair pricing. |
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Professional in every aspect. Courteous and respectful of timelines. Communicated with me throughout the repairs. No surprises/bait and switch. |
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Excellent. Great service and great attention to detail!! Ed is super helpful!! |
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Great job- It's great to know that John knows my car inside and out. It builds confidence that he will diagnose the problem and address it from a highly informed, experienced knowledge base. If you have an older Mercedes, The German Car Shoppe should be your first choice for all diagnostics and repairs. They're friendly too! |
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Honest timely and fairly priced what more good one ask? |
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I took my car in because my brakes needed service. I was in and out within a few hours. THAT IS AWESOME! |
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Great experience and will only service my BMW at The German Car Shoppe! |
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Service is always above and beyond what you could ever imagine at a car service repair shop. It's the little things and the way you are treated that make a difference with every experience at the German Car Shoppe |
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Honest and helpful |
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The German Car Shoppe always provides a clear explanation of the problem, options for resolution and timely completion of the fix. Highly recommended for anyone looking for a shop they can trust. |
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When you need experts to work on your car, but don't want to worry about their integrity, these guys are the best. Unparalleled service, absolute honesty. I would never go anywhere else for my service! |
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Great experience and have already referred you to others. |
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When working on European cars experience is everything and these guys have it. Saved me $1,300 compared to the dealership. Highly recommend them. |
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Keep up the great work! The German Car Shoppe has been fantastic! They have taken care of my cars since they opened. I appreciate their professionalism, honestly, and attention to detail which is second to none! I would refer them to anyone looking for top notch car care. Keep up the great work! |
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It was a very pleasant experience to have my 500SL serviced. Your facility is very clean and your personell is very friendly. Rosie Lohnert |
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You guys did a great job. My BMW is running great. Thank you for the great service. Jim |
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Excellent, efficient, friendly service. Ed is honest and my quote was less than what I actually paid for the service. I would highly recommend German Car Shoppe. |